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Privacy policy

  At Another Level, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you make a purchase, sign up for our newsletter, or contact customer service. The types of information we may collect include:

  • Personal Information: Name, email address, shipping address, phone number, payment details, and other information needed to process your orders.
  • Payment Information: Credit card details or other payment methods used for transactions.
  • Account Information: If you create an account, we may store your login credentials and preferences.
  • Usage Data: We automatically collect data about your interactions with our website, such as your IP address, browser type, and browsing activities, to help us improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing Orders: To complete transactions, fulfill orders, and provide customer support.
  • Communication: To respond to inquiries, send order confirmations, and provide information about promotions, new arrivals, and updates.
  • Improving Customer Experience: To enhance our website, tailor recommendations, and analyze user preferences.
  • Security: To detect, prevent, and address potential fraud or unauthorized activities.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

  • Payment Processors: To facilitate payment transactions.
  • Shipping Partners: To fulfill and deliver your orders.
  • Service Providers: To help with website maintenance, data analysis, and marketing services.

We may also disclose your information if required by law or in response to legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track site usage, and analyze website traffic. You can manage cookie settings through your browser, though some website features may not function properly without them.

5. Data Security

We take data security seriously and use a variety of security measures to protect your personal information, including encryption and secure servers. However, please be aware that no method of online data transmission is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access, correct, or delete your personal information through your account settings or by contacting us.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website. Please review this policy periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: anotherlevel930@gmail.com
Phone: +1 773-415-0279
Address: 0N629 Bowdish Dr Geneva IL 60134

By using Another Level’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.